Product
Foredesk
An AI front desk for your website that answers in your voice, captures every lead, and — unlike most assistants — doesn't quietly go out of date.
More →Who's behind this
I build AI and automation tools for businesses in Cornwall, and I write the plain-English guidance on this site about using AI without getting burnt. This page is here so you know who is telling you that, and why you might listen.
Founder of Autaimate and Kernow.ai, based in St Austell, Cornwall. Forty years across trades, construction, property development and plant hire before software, and more than twenty live products built since. Also an RPII-registered Operational Inspector, registration OP11916.
Four decades across the trades and construction before I wrote a line of production code. On the tools first, then developing property, running buy-to-lets, and a plant hire business. Different jobs, same education: quoting work, chasing payment, managing sites, and doing the paperwork at night because the day was full.
That order matters more than it sounds. Most people selling AI to small businesses came at it from technology and are working out the business bit as they go. I came at it the other way round.
It means when a roofer tells me the phone always rings when he is up a ladder, I am not imagining that problem, I have lived it. When someone says the quote has to go out tonight or the job goes to whoever got theirs in first, I know that is true rather than taking their word for it. When a landlord describes the admin around a portfolio, I have done it. And when a piece of software wants fourteen fields filled in before it will let you save, I know exactly why nobody in a van will ever use it twice.
Checkable, not claimed
Registration OP11916, on the public register held by the Register of Play Inspectors International. Anyone can look it up and confirm the grade — a prospect, a procurement officer, a competitor. That is the point of stating the number rather than the claim.
The grade covers routine and operational playground inspection. It is not the annual main inspection grade, which I do not hold and do not claim.
It sits on this page because it explains something about how I build. InspectVoice is inspection software written by somebody who signs inspection reports. The report it produces is the evidence that a duty of care was met, and I have to stand behind one myself. That is a different relationship with the software than a developer working from a client's specification.
The software side
I have designed, built and deployed more than twenty working software products. Not prototypes, not demos — things that hold real data and get used. That is the second half of why I am worth listening to on this subject: I am not commenting on AI from the sidelines, I am shipping with it and dealing with the consequences.
Everything ships with security by design and UK GDPR compliance built in rather than bolted on: proper access controls, secrets kept out of the browser, inputs validated, dependencies scanned automatically. The standard a large organisation would insist on, applied to businesses that cannot afford a breach.
Product
An AI front desk for your website that answers in your voice, captures every lead, and — unlike most assistants — doesn't quietly go out of date.
More →Product
Voice-driven inspection software for RPII inspectors. Dictate findings on site, offline, and leave with the signed BS EN 1176 report already done.
More ↗Bespoke
Websites, assistants, quoting tools and job admin — built around how each business actually runs, for firms including Cornwall Play Safety and Halls Roofing.
Case study →See how I build, or go and tryPiran, the assistant running for Cornwall Play Safety.
Build the most professional, secure product the job deserves. No cutting corners, no shortcuts, no version that is fine for now. If something is worth putting a business through, it is worth building properly the first time.
In practice that means the unglamorous parts get done: access controls that actually control access, secrets kept off the client, every input validated, dependencies scanned automatically, and error monitoring on the tools I build for you. It is slower. It is also the difference between software that works and software that has not failed yet.
I would rather be the one who knows than the one who's finished.
Financial services, and anything touching medical records. Both sit under regulatory regimes needing specialist knowledge I do not have, and a general-purpose AI tool has no business anywhere near clinical data. I would rather turn the work away than take your money for something I cannot do properly.
The same applies at a smaller scale. If you describe a problem and automation is not the answer, I will say so. If something needs a solicitor or a data-protection specialist rather than me, I will tell you that too. It costs me the odd job and it is still the right way round.
Tell me how enquiries reach you now. I'll show you what an AI front desk would answer on your own website, and tell you straight whether it's worth it.
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