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Foredesk — the front desk that never misses an enquiry

Half your website visitors turn up outside working hours. Foredesk answers them in your own voice, from your own knowledge, and grabs the lead before they click off to a competitor.

Foredesk is an AI front-desk assistant for websites. It answers enquiries in your own tone of voice from your own knowledge, captures every lead around the clock, and keeps itself accurate by dating each answer, flagging what it could not answer and retiring information that has gone stale.

Try it here

This is one, working

Kensa is a Foredesk front desk, answering for Kernow.ai from this site's own information. Ask it what it costs, how setup works, or something awkward it should not know.

Why this one

Most assistants quietly go out of date

Here is what actually happens with website assistants. Somebody sets one up, loads it with the services and prices as they were that week, and puts it live. It works beautifully. Then the business moves on — prices change, a service gets dropped, the lead times shift — and nobody goes back to the assistant.

Six months later it is confidently telling your customers things that stopped being true in the spring. Not obviously broken, which is the problem. Confidently wrong is worse than obviously broken, because nobody reports it and you can be held to what it said.

Foredesk is built around that specific failure. Every answer carries a date. Anything the assistant could not answer comes back to you rather than disappearing. And answers that have gone stale get retired instead of repeated. That is the difference between an assistant that helps for a month and one that is still right in two years.

How it works

  1. 01

    I learn your business

    Services, prices, common questions, the way you talk to customers. It all goes into the assistant’s knowledge — with a date attached.

  2. 02

    It answers, day and night

    Visitors get instant, accurate answers in your tone — not a generic bot, and not silence at 8pm.

  3. 03

    It captures the lead

    When someone is ready to buy, it takes their details and hands them to you. No enquiry lost to the void.

  4. 04

    It tells you what it missed

    Every question it could not answer comes back to you. The assistant gets better, and you learn what customers actually keep asking.

Live in the wild

Go and try one

Cornwall Play Safety — "Piran"

An RPII-accredited playground inspection firm working with parish councils, holiday parks and schools. Piran answers questions about inspection tiers, report turnaround and what to send for a quote — and takes a number for the inspector when a question is about someone's own site.

Try Piran ↗

Halls Roofing

A live assistant trained on the firm's own services, answering visitor questions and capturing enquiries around the clock — so a job doesn't slip because everyone was up a ladder.

Read the case study →

Who it's for

Trades, hospitality, clinics, agencies — any Cornwall business where a missed enquiry is a lost job. If customers ask you the same questions all day, or you lose leads because nobody was by the phone, this earns its keep in the first week.

Not sure whether an assistant is the right answer for you?There's an honest guide here covering what these things get wrong as well as what they do well.

Questions

How is this different from a normal chatbot?
Two things. It answers from your business’s own knowledge — your services, prices, policies and FAQs — in your tone of voice, not generic waffle. And it does not quietly go out of date: it tells you what it could not answer, dates every reply, and retires answers that have gone stale.
What do you mean by "goes out of date"?
Most website assistants are loaded up once at set-up and then left. Six months later they are confidently quoting last year’s prices and services you no longer offer. Foredesk is built around that problem — every answer carries a date, and stale ones get flagged and retired rather than repeated.
Where do the leads go?
Straight to you — email, a simple dashboard, or wherever suits. You see who asked, what they wanted and how to reach them, so nothing slips.
Does it tell people it is AI?
Yes, upfront, as standard. That is good practice in the UK and a legal requirement since August 2026 if you serve EU customers. It also works better — people who know they are talking to an assistant ask clearer questions.
What happens when it does not know something?
It says so and hands over, rather than inventing an answer. That matters more than it sounds: you are liable for what an assistant tells your customers, including a price it made up. It also logs the question so the gap gets filled.
How long to set up?
Usually days, not months. I load your knowledge, match the tone, test it properly, and put it live on your site.
What does it cost?
£499 one-off setup, then £99 a month to keep it running, updated and accurate. No tiers, no per-lead fees and no meter running — full details at foredesk.co.uk.

Want one on your site?

Tell me about your business and I'll show you what it'd answer and capture.

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