- How is this different from a normal chatbot?
- Two things. It answers from your business’s own knowledge — your services, prices, policies and FAQs — in your tone of voice, not generic waffle. And it does not quietly go out of date: it tells you what it could not answer, dates every reply, and retires answers that have gone stale.
- What do you mean by "goes out of date"?
- Most website assistants are loaded up once at set-up and then left. Six months later they are confidently quoting last year’s prices and services you no longer offer. Foredesk is built around that problem — every answer carries a date, and stale ones get flagged and retired rather than repeated.
- Where do the leads go?
- Straight to you — email, a simple dashboard, or wherever suits. You see who asked, what they wanted and how to reach them, so nothing slips.
- Does it tell people it is AI?
- Yes, upfront, as standard. That is good practice in the UK and a legal requirement since August 2026 if you serve EU customers. It also works better — people who know they are talking to an assistant ask clearer questions.
- What happens when it does not know something?
- It says so and hands over, rather than inventing an answer. That matters more than it sounds: you are liable for what an assistant tells your customers, including a price it made up. It also logs the question so the gap gets filled.
- How long to set up?
- Usually days, not months. I load your knowledge, match the tone, test it properly, and put it live on your site.
- What does it cost?
- £499 one-off setup, then £99 a month to keep it running, updated and accurate. No tiers, no per-lead fees and no meter running — full details at foredesk.co.uk.